Works CitedBarnett, John and Anna Burles. “Creating the Coffee Shop Brand Experience: a Designer’s View.” The Specialty Coffee Chronicle. Specialty Coffee Association of America, 13 Nov. 2013. Web. 22 Oct. 2014.Phelps, Shelbie. Personal Interview. 2 Nov. 2014.Ryan, Virginia. Personal Interview. 3 Nov. 2014.Snedden, Megan. “The Downside of the Cafe as Your Cubicle.” BBC.com, 17 Jul. 2014. Web. 29 Oct. 2014.Sommer, Robert and Barbara Sommer. “Social Facilitation Effects in Coffeehouses.” Environment and Behavior 21.6 (1989): 651-666. Sage Social Science Collections. Web. 22 Oct 2014.